Returns & Exchanges

At Santicler, we are committed to your satisfaction and offer a 14-day return window for all unworn, unwashed items in their original packaging. Please ensure all security tags remain attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original shipping box.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our distribution center.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund will be processed to your original payment method within 5 to 10 business days.